- Inline Controls
- Cushioned Headband
- Sound-isolating Cups
- High Sensitivity Drivers
- Noise Cancelling Boom-mic
- Cross-platform compatibility
- Modular Frame
- R709.00 (Retail)
The frame, despite being light, feels extremely sturdy and fits all its attachments securely. Nothing came apart during long sessions, but everything still comes apart easily and fits together intuitively. The individual pieces all follow the same design philosophy as the frame, being light, yet sturdy.
Inline controls have also been added to improve the general quality of life the headsets provide. Everything is within reach, making volume adjustment, mic control and other functions easier, but more on this in the features section. This is a huge improvement over the 500 HS, with its lack of inline controls being a major issue for me.
The cord is a little short, which makes use with PC less convenient than it could be, but otherwise the set works well across platforms. The 400 HS is primarily a PS4 headset, so I can't give it to many minus points for not catering to other platforms as much. Once again the area around the jack is slightly bulky and can get in the way while playing.
Visually, the 400HS is quite pleasing to the eye. It's sleek, black finish and jagged, wire frame design give off a futuristic vibe, which I'm a fan of. The frame also comes in a variety of colours.
The headband is a much thicker, and is cushioned and closer to the frame than the thin, elastic headband the 500 HS had. The band is thick, but still light, so it acts as a cushion, forming to the player's head instead of pressing down on it to stay secure.
The cups seem to be lined with the same material as the headband and, as a result, are form-fitting and soft. The density of the material makes it a lot more breathable, despite not being ventilated. Heat and sweat are not an issue, so long sessions can go ahead without pauses.
The lightweight build also makes the headset easy to bear for long periods.
The set also boasts 40 mm drivers, which deliver much punchier bass. Another issue I had with the 500 HS was its inability to deliver satisfying bass. Although not perfect, the issue has been largely improved on. Treble isn't captured as well as it was before, so the overall quality of sound has gone down slightly. Music and movies are still great to listen to with this headset.
The mic, again, is just about as good as you can find. It's a flexible boom mic this time around, so it can be positioned in a lot of different ways. It's flexible, but still feels strong and captures sound brilliantly with its noise-cancelling features.
The other features, most of which we've discussed, all work solidly. The modular frame and individual pieces are all solid and function as well any other headset on the can be market. The fact that they can be interchanged with any Plantronics accessories the user owns or purchases means that the set can be customised to the user's preferences.
The set also retains what made it great, the modular frame and accessories are all solid and allow the user to decide what they want out of the set. Sound quality has gone slightly, but the bass and surround sound have been improves to offer an immersive experience.
The 400 HS is high-quality performance at a budget price and is an excellent set, it would be interesting to see how the formula can be improved further.
- Design: 8.5/10
- Comfort: 9/10
- Sound/Mic Quality: 8/10
- Features: 8/10
Overall Score: 8.5/10
- Modular customisation returns
- Memory foam headband/cups
- Inline controls
- Excellent Price
- Surround Sound and bass are excellent
- Slight drop in sound quality